Are your transformers ANSI/IEEE compliant?
Yes. All U.S.-bound transformers are designed per ANSI/IEEE C57.12 series. UL listing available upon request.
Transformer FAQs
Find answers to common questions about transformer specifications, standards, testing, delivery, warranty, and technical support. Explore practical information to help you evaluate transformer solutions and plan your power projects with confidence.
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What is your warranty?
2 years (extendable upon negotiation).
Can you provide third-party test reports?
Yes. We provide complete factory test reports. Third-party witnessed testing can be discussed on a per-project basis.
What is the minimum lead time for emergency orders?
As fast as 15 days for emergency replacements (strategic material reserve).
Do you have a U.S. warehouse or local support?
Main shipping from Shanghai. Remote technical support and on-site service coordination available.
Need a project-specific answer?
Browse practical answers about transformer selection, technical parameters, testing, documentation and delivery. For a special requirement, send the details to our technical team.
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Share the information you already have. Our engineering team will review the requirement and recommend a suitable transformer configuration.